Introduction

Welcome to Insighthread ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at Insighthread.com and our AI-powered stock market analysis platform (collectively, the "Service").

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

Information We Collect

Information You Provide to Us

Account Information When you create an account, we collect:

• Email address

• Password (encrypted)

• Name (if provided)

• Billing information (processed securely through our payment processor)

Payment Information When you subscribe to our Service, our third-party payment processor collects:

• Credit card or payment method details

• Billing address

• Transaction history

We do not store your full credit card number on our servers. Payment processing is handled by Stripe (or applicable payment processor), which maintains its own privacy policy.

Communications When you contact us, we collect:

• Email correspondence

• Support ticket information

• Feedback and survey responses

Information Collected Automatically

Usage Data When you use our Service, we automatically collect:

• Pages and features accessed

• Stocks and companies viewed

• Search queries within the platform

• Time spent on pages

• Click patterns and navigation paths

Device and Technical Information

• IP address

• Browser type and version

• Operating system

• Device type (desktop, mobile, tablet)

• Screen resolution

• Referring URLs

Cookies and Similar Technologies We use cookies and similar tracking technologies to:

• Keep you logged in

• Remember your preferences

• Analyze how you use our Service

• Improve our Service

See our Cookie Policy section below for more details.

Information We Do Not Collect

• Social Security numbers

• Government-issued ID numbers

• Bank account numbers (beyond payment processing)

• Investment portfolio holdings outside our platform

• Brokerage account credentials

How We Use Your Information

We use the information we collect to:

Provide and Maintain the Service

• Process your account registration

• Authenticate your access

• Deliver the features and functionality you request

• Process subscription payments

Improve and Personalize the Service

• Analyze usage patterns to improve features

• Personalize your experience based on your usage

• Develop new features and services

• Conduct research and analytics

Communicate With You

• Send service-related announcements

• Respond to your inquiries and support requests

• Send promotional communications (with your consent)

• Notify you of changes to our Service or policies

Ensure Security and Compliance

• Detect and prevent fraud

• Enforce our Terms of Service

• Comply with legal obligations

• Protect the rights and safety of users

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers We share information with third-party vendors who perform services on our behalf:

• Payment processors (e.g., Stripe)

• Cloud hosting providers

• Analytics providers

• Email service providers

• Customer support tools

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements We may disclose your information if required by law, such as:

• In response to a subpoena or court order

• To comply with legal process

• To protect our rights or property

• To protect the safety of users or the public

Business Transfers If Insighthread is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

With Your Consent We may share your information for other purposes with your explicit consent.

Aggregated or De-identified Data We may share aggregated or de-identified information that cannot reasonably be used to identify you, such as aggregate usage statistics.

Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies Required for the Service to function. These cookies:

• Maintain your session

• Remember your login status

• Enable security features

Analytics Cookies Help us understand how users interact with our Service. We use:

• Google Analytics (or similar) to analyze traffic and usage patterns

Preference Cookies Remember your settings and preferences, such as:

• Display preferences

• Recently viewed stocks

Managing Cookies

You can control cookies through your browser settings:

• Most browsers allow you to refuse cookies

• You can delete cookies that have already been set

• Blocking essential cookies may prevent you from using certain features

Do Not Track

Our Service does not currently respond to "Do Not Track" signals. However, you can manage tracking through cookie settings and browser controls.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL)

• Encryption of sensitive data at rest

• Secure password hashing

• Regular security assessments

• Access controls and authentication

• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as:

• Your account is active

• Needed to provide you with the Service

• Required by law or for legitimate business purposes

After account deletion, we may retain certain information for:

• Legal compliance

• Fraud prevention

• Dispute resolution

• Enforcing our agreements

Aggregated or de-identified data may be retained indefinitely for analytics purposes.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability You can request a copy of the personal information we hold about you.

Correction You can request that we correct inaccurate or incomplete information.

Deletion You can request that we delete your personal information, subject to certain exceptions.

Opt-Out of Marketing You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us.

Account Settings You can update your account information and preferences through your account settings.

To exercise these rights, please contact us at privacy@Insighthread.com.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we have collected about you.

• Right to Delete: Request deletion of your personal information.

• Right to Opt-Out: We do not sell personal information, so this right does not apply.

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To submit a CCPA request, contact us at privacy@Insighthread.com or use the contact information below.

International Users

Our Service is hosted in the United States and is intended for users in the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

By using the Service, you consent to the transfer of your information to the United States.

Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

If you believe we have collected information from a child under 18, please contact us immediately.

Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Insighthread. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page

• Updating the "Last Updated" date

• Sending you an email notification (for significant changes)

Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Insighthread

Email: privacy@Insighthread.com

Website: https://Insighthread.com/contact